We’ve Updated Our Terms and Conditions

Mon, Oct 12 · 8:11pm ET Announcements

Sent with Salesforce Marketing Cloud Sends about 16 a week All facts

West Elm updates its Terms and Conditions to revise the arbitration clause and address new legal requirements. The company notifies customers of the change, which replaces all prior versions. West Elm also provides access to its privacy policy.

What the raw message shows

From the headers

Sent with: Salesforce Marketing Cloud See it in the headers

Across West Elm's email

Sends: About 16 a week
DMARC: Enforced, reject
Mail failing authentication is refused.

West Elm www.westelm.com

West Elm offers modern furniture and home decor featuring inspiring designs and colors. Create a stylish space with home accessories from West Elm.

All 223 emails from West Elm

What the headers say

Read from the message's own headers, as it arrived.

Came from

mta13.e.westelm.com · 128.245.66.190

Salesforce Marketing Cloud's sending servers

SPF

Pass for bounce.o.westelm.com

DKIM

Pass signed by westelm
Pass signed by s11.y.mc.salesforce.com

DMARC

Pass for o.westelm.com

Policy: reject

Unsubscribe

Missing

No List-Unsubscribe header, which Gmail and Yahoo require of bulk senders.

Complaints

No feedback-loop header

Show all 14 headers

As received, minus the delivery side: the archive's own addresses show as [recipient], its mail servers as [receiver], signatures are left out and unsubscribe links trimmed to their host.

Route

Received: from mta13.e.westelm.com (128.245.66.190) by [receiver] (cloudflare) id 5T6byghxvZmt for <[recipient]>; Tue, 13 Oct 2026 06:11:16 +0000
Received: by mta13.e.westelm.com id hpn5o839mjc9 for <[recipient]>; Tue, 13 Oct 2026 06:11:16 +0000 (envelope-from <[email protected]>)

Authentication

Received-SPF Authentication result: pass ([receiver]: domain of [email protected] designates 128.245.66.190 as permitted sender) receiver=[receiver]; client-ip=128.245.66.190; envelope-from="[email protected]"; helo=mta13.e.westelm.com;
Authentication-Results Authentication result: [receiver]; dkim=pass [email protected] header.s=11dkim1 header.b=UQjw8JFg; dkim=pass header.d=s11.y.mc.salesforce.com header.s=fbldkim11 header.b=ihj6WpvM; dmarc=pass header.from=o.westelm.com policy.dmarc=reject; spf=none ([receiver]: no SPF records found for [email protected]) smtp.helo=mta13.e.westelm.com; spf=pass ([receiver]: domain of [email protected] designates 128.245.66.190 as permitted sender) smtp.mailfrom=bounce-MBE64XEI24AEZDGCG7P2223Q2A.110064@bounce.o.westelm.com; arc=none smtp.remote-ip=128.245.66.190

Platform

X-SFMC-Stack Identifies Salesforce Marketing Cloud: 11
x-job: 514023554_290381

Unsubscribe and feedback

List-Help: <https://click.e.westelm.com/…>

Message

From: "West Elm" <[email protected]>
Subject: We’ve Updated Our Terms and Conditions
Date: Tue, 13 Oct 2026 00:11:16 -0600
MIME-Version: 1.0
Reply-To: "West Elm" <[email protected]>
Message-ID: <[email protected]>
Content-Type: multipart/alternative; boundary="CGCX7X34nNaI=_?:"

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