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The state of email marketing, measured from real campaigns

Every figure below is counted from real emails in the archive, not a survey: 8,897 campaigns from 231 brands, updated as new mail lands.

Key findings

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The best time to send, by when brands actually send

This is when brands send most, not proof those times perform best. Tuesday is the busiest day (19% of sends) and Saturday the quietest (11%). 12pm is the most common hour to send (15%). Times are US Eastern. Each of the 222 brands counts equally, whatever its volume, across 8,475 scheduled campaigns; welcome, cart and order emails are left out, because they go out when a subscriber acts rather than when the brand chooses to send.

Day of week

Show days as a table
Campaigns sent on each weekday, and each day's share with every brand weighted equally
DayCampaignsShare
Monday1,20313%
Tuesday1,42219%
Wednesday1,25214%
Thursday1,28015%
Friday1,17113%
Saturday1,01111%
Sunday1,13614%

Hour of day (US Eastern)

Show hours as a table
Campaigns sent in each hour, US Eastern, and each hour's share with every brand weighted equally
Hour (US Eastern)CampaignsShare
12am591%
1am1611%
2am2451%
3am1512%
4am871%
5am1071%
6am3553%
7am2433%
8am7579%
9am1,00910%
10am7899%
11am8499%
12pm93315%
1pm4767%
2pm3705%
3pm3805%
4pm2653%
5pm2103%
6pm1732%
7pm2643%
8pm3254%
9pm1774%
10pm531%
11pm371%
A campaign sent in the busiest slot
AG1 Klaviyo

Time is running out!

What subject lines look like

The median subject runs 33 characters across 6 words, and 20% carry at least one emoji.

Median length
33 chars
Median words
6
40 characters or under
72%
With an emoji
20%

Most-used words (every campaign type, brand names left out; each opens the campaigns that use it)

off 1,655 subjects
sale 532 subjects
free 432 subjects
fall 408 subjects
ends 282 subjects
last 271 subjects
save 270 subjects
deals 220 subjects
extra 194 subjects
back 181 subjects
starts 163 subjects
styles 160 subjects

Most-used emoji

  • ✨ 107 subjects
  • 🚨 102 subjects
  • 👀 79 subjects
  • 🍂 77 subjects
  • ⚡ 75 subjects
  • 🔥 51 subjects
  • ☕ 49 subjects
  • ⭐ 43 subjects
  • 🎉 41 subjects
  • 🎁 40 subjects

What brands actually send

The most common campaign type is Promotions & Sales (42% of all campaigns). Each type opens its examples.

Promotions & Sales 42% · 3,765 campaigns
Other 20% · 1,739 campaigns
Product Launches 14% · 1,224 campaigns
Product Showcase 11% · 980 campaigns
Holiday & Seasonal 5% · 401 campaigns
Welcome & Onboarding 3% · 266 campaigns
Newsletters 3% · 224 campaigns
Abandoned Cart 1% · 80 campaigns
Transactional 1% · 76 campaigns
Announcements 1% · 64 campaigns
Events & Webinars 1% · 47 campaigns
Surveys & Feedback 0% · 31 campaigns

Tactics and techniques

6% of campaigns carry a promo code (518 campaigns from 97 brands). See the live codes. How often each rendering technique shows up:

Dynamic / open-time content See examples
3%
A dark-mode variant See examples
10%
Animated GIFs See examples
27%
A campaign carrying a promo code
Omaha Steaks Cordial

Don’t miss $25 OFF $149+ & FREE shipping on $149+.

A campaign using dynamic, open-time content How dynamic content works, from Alterable
Barnes & Noble

Last Chance for Rewards

How often brands send

The typical brand sends 3.5 campaigns a week, measured across 205 brands with a long enough run of mail to judge.

Home & Living 4.6/week · 20 brands
Beauty & Personal Care 4/week · 19 brands
Fashion & Apparel 3.8/week · 54 brands
Food & Drink 3.7/week · 18 brands
E-commerce & Retail 3.3/week · 34 brands
Health & Fitness 3.2/week · 27 brands
Travel & Hospitality 2.5/week · 6 brands
Media & Publishing 1.3/week · 6 brands
SaaS & Tech 1.3/week · 6 brands
Automotive 1/week · 12 brands

How much is actually in an email

The median campaign carries 182 words of copy and 12 images, measured across 8,897 campaigns.

Median words of copy
182
Median images
12

The sending stack

For deliverability and email operations: the providers, tracking tools, domains and networks behind these campaigns. Writing copy? You can stop here and browse the campaigns.

Which email service providers brands actually use

Klaviyo is the most-used ESP among archived brands: 121 of 231 brands (52%) send with it. A brand can appear under more than one provider when it sends from several.

Share of campaigns by ESP

  • Klaviyo 46%
  • Salesforce Marketing Cloud 20%
  • Braze 7%
  • Cordial 7%
  • SendGrid 6%
  • Iterable 4%
  • Other 10%

Brands using each provider

Klaviyo 121 brands · 52%
Salesforce Marketing Cloud 28 brands · 12%
SendGrid 17 brands · 7%
Braze 15 brands · 6%
Iterable 12 brands · 5%
Attentive 7 brands · 3%
Cordial 5 brands · 2%
SparkPost 5 brands · 2%
Bloomreach 5 brands · 2%
Beehiiv 3 brands · 1%
Sailthru 3 brands · 1%
Oracle Responsys 3 brands · 1%
Emarsys 2 brands · 1%
HubSpot 2 brands · 1%
Amazon SES 2 brands · 1%
Mailchimp 2 brands · 1%
Customer.io 2 brands · 1%
Mailgun 2 brands · 1%
Brevo 2 brands · 1%
Substack 1 brand · 0%
Intercom 1 brand · 0%

Tracking and personalization tech

Beyond the sending ESP, Monetate, LiveClicker and Nifty Images tie as the most common add-on layers, each found in emails from 5 brands.

Monetate 5 brands · Analytics
LiveClicker 5 brands · Personalization
Nifty Images 5 brands · Personalization
Validity Everest 4 brands · Analytics
Litmus 4 brands · Analytics
Wunderkind 3 brands · Personalization
Turn (Amobee) 2 brands · Advertising
250ok 2 brands · Analytics
Google Analytics 2 brands · Web analytics
Zembula 1 brand · Personalization
Email on Acid 1 brand · Analytics

Which domain the mail actually comes from

Deliverability guides tell brands to send marketing from a dedicated subdomain rather than their root domain. In practice, 39% of brands do. The most popular label is email. (as in email.brand.com), chosen by 19% of subdomain senders. Measured across 231 brands with a known website; a brand can appear under more than one style when it sends from several domains.

What the From address sits on

A subdomain of their site email.brand.com 91 brands · 39%
The website domain itself brand.com 131 brands · 57%
A separate domain entirely brand-email.com 15 brands · 6%

Most common subdomain labels

email. 17 brands · 816 campaigns
e. 12 brands · 848 campaigns
mail. 10 brands · 623 campaigns
emails. 9 brands · 336 campaigns
info. 6 brands · 57 campaigns
em. 5 brands · 388 campaigns
news. 5 brands · 86 campaigns
marketing. 3 brands · 73 campaigns
s. 2 brands · 144 campaigns
newsletter. 2 brands · 34 campaigns

Which network actually delivers the mail

The platform a brand logs into is not always the one whose servers hand the mail over. Reading each campaign's Received headers, 43% of campaigns left from SendGrid's network. Klaviyo mail left from SendGrid (80%) and Amazon Web Services (20%). 51% of campaigns came from a server named after the brand rather than its provider. Measured across 8,897 campaigns from 231 brands; the network is whoever announces the sending IP's route.

Share of campaigns by sending network

SendGrid 43% · 136 brands
Salesforce 18% · 24 brands
Amazon Web Services 10% · 31 brands
Mailgun 9% · 17 brands
SparkPost 9% · 22 brands
Listrak 4% · 3 brands
Epsilon 2% · 1 brand
e-Dialog 1% · 1 brand
Emarsys 1% · 2 brands
Microsoft Azure 1% · 4 brands

Whose name is on the sending server

The brand's like mta4.e.westelm.com 51% of campaigns
The provider's like o1377.shared.klaviyomail.com 49% of campaigns

108 brands (47%) sent at least one campaign from a server carrying their own domain, usually a sign of dedicated IPs.

Platforms that deliver over someone else's network

Klaviyo SendGrid 80% · Amazon Web Services 20%
Braze SparkPost 70% · SendGrid 30%
Cordial Mailgun 100%
Iterable Mailgun 52% · SparkPost 46% · SendGrid 2%
Attentive SendGrid 100%
Bloomreach Mailgun 87% · SparkPost 13%
Beehiiv SendGrid 88% · Amazon Web Services 12%
Sailthru Amazon Web Services 100%

A cloud network (AWS, Azure, Google Cloud) means the platform runs its own mail servers on rented machines. Not shown: platforms that deliver entirely from their own network, such as Salesforce Marketing Cloud, SendGrid, SparkPost, Emarsys and Oracle Responsys.

Mail server software, where the headers name it

  • PowerMTA 1,982 campaigns · 28 brands
  • Momentum 990 campaigns · 24 brands

    5.3.0 ×670 4.2.38 ×138 5.2.0 ×120 3.6.9 ×58

  • KumoMTA 12 campaigns · 1 brand
  • Microsoft Exchange 4 campaigns · 1 brand

    15.21 ×4

34% of campaigns carry a hop that names its software; SendGrid's and Mailgun's internal hops, for example, never say.

How brands handle unsubscribes

99% of campaigns carry a List-Unsubscribe header, the one that lets Gmail, Apple Mail and Yahoo show an unsubscribe button next to the sender's name; 1% (132 campaigns) go out without one. 97% support one-click unsubscribe (RFC 8058), which Gmail and Yahoo have required of bulk senders since 2024. 11 brands (5%) never include it in any campaign.

Campaigns with List-Unsubscribe
99%
Campaigns with one-click unsubscribe
97%
Brands that always include it
89%

Of the campaigns that carry the header, 64% offer both a link and a mailto address, 36% a link only, and 0% a mailto address only.

See the campaigns behind the numbers

Every figure here is counted from emails you can open, read as text, and inspect header by header.

How this is measured

Every figure comes from real emails captured in Inbox Archive, not surveys. Send times come from each message's Date header, converted to US Eastern, with each brand weighted equally; welcome, cart and order emails are left out of them. Subject-line words are counted across every subject, leaving out common words and brand names. Cadence is each brand's campaigns per week over the span it has been archived, for brands with at least three campaigns over two weeks.

The ESP is detected from message headers and sending infrastructure; tracking and personalization tech from asset and click domains in the HTML; campaign type and promo codes from the email content. Sending domains come from each campaign's From address, compared against the brand's own website. Unsubscribe figures read the List-Unsubscribe headers as each message arrived. Sending networks come from the outbound IP in the Received headers, attributed to the network that announces its route (via Team Cymru's IP-to-ASN service).

Figures cover 8,897 published campaigns from 231 brands sent between Nov 2019 and Oct 2026. A section only appears once it covers at least 10 brands and 50 campaigns. Browse the data by provider, tracking tech, or campaign type.