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Home & Living: how these brands actually email

Every figure below is counted from real emails in the archive, not a survey: 1,492 campaigns from 22 brands, updated as new mail lands.

Key findings

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The best time to send, by when brands actually send

This is when brands send most, not proof those times perform best. Sunday is the busiest day (17% of sends) and Friday the quietest (11%). 11am is the most common hour to send (17%). Times are US Eastern. The typical brand sends 4.8 campaigns a week, across 20 brands with a long enough run of mail to judge. Each of the 22 brands counts equally, whatever its volume, across 1,441 scheduled campaigns; welcome, cart and order emails are left out, because they go out when a subscriber acts rather than when the brand chooses to send.

Day of week

Show days as a table
Campaigns sent on each weekday, and each day's share with every brand weighted equally
DayCampaignsShare
Monday20813%
Tuesday21617%
Wednesday20314%
Thursday19812%
Friday19511%
Saturday21616%
Sunday20517%

Hour of day (US Eastern)

Show hours as a table
Campaigns sent in each hour, US Eastern, and each hour's share with every brand weighted equally
Hour (US Eastern)CampaignsShare
12am51%
1am1072%
2am1714%
3am442%
4am00%
5am121%
6am1153%
7am90%
8am745%
9am28716%
10am9310%
11am22717%
12pm1349%
1pm289%
2pm364%
3pm185%
4pm63%
5pm152%
6pm162%
7pm213%
8pm91%
9pm81%
10pm31%
11pm30%
A campaign sent in the busiest slot

Sunday plans: Bake up these easy fall recipes 🥧

What subject lines look like

The median subject runs 37 characters across 7 words, and 9% carry at least one emoji.

Median length
37 chars
Median words
7
40 characters or under
58%
With an emoji
9%

Most-used words (every campaign type, brand names left out; each opens the campaigns that use it)

off 313 subjects
new 176 subjects
sale 174 subjects
save 127 subjects
day 98 subjects
bedroom 91 subjects
ends 88 subjects
fall 84 subjects
free 81 subjects
design 70 subjects
labor 61 subjects
collection 53 subjects

Most-used emoji

  • ✨ 20 subjects
  • 🎄 17 subjects
  • 🎃 11 subjects
  • ★ 10 subjects
  • ⭐ 7 subjects
  • 🎁 6 subjects
  • 🍂 5 subjects
  • 🎉 5 subjects
  • 👀 4 subjects
  • 🚨 4 subjects

What brands actually send

The most common campaign type is Promotions & Sales (54% of all campaigns). Each type opens its examples.

Promotions & Sales 54% · 812 campaigns
Other 12% · 175 campaigns
Product Showcase 10% · 150 campaigns
Holiday & Seasonal 10% · 142 campaigns
Product Launches 8% · 122 campaigns
Welcome & Onboarding 2% · 25 campaigns
Newsletters 1% · 20 campaigns
Abandoned Cart 1% · 14 campaigns
Transactional 1% · 12 campaigns
Announcements 1% · 9 campaigns
Events & Webinars 1% · 9 campaigns
Surveys & Feedback 0% · 2 campaigns

Tactics and techniques

5% of campaigns carry a promo code (79 campaigns from 11 brands). See the live codes. How often each rendering technique shows up:

Dynamic / open-time content
0%
A dark-mode variant See examples
7%
Animated GIFs See examples
20%
A campaign carrying a promo code
Fellow Klaviyo

Your 10% off expires soon! Some quick suggestions

A campaign using dynamic, open-time content How dynamic content works, from Alterable
Ruggable Klaviyo

Last chance to save on washable faves

How much is actually in an email

The median campaign carries 272 words of copy and 13 images, measured across 1,492 campaigns.

Median words of copy
272
Median images
13

The sending stack

For deliverability and email operations: the providers, tracking tools, domains and networks behind these campaigns. Writing copy? You can stop here and browse the campaigns.

Which email service providers brands actually use

Klaviyo is the most-used ESP among archived brands: 13 of 22 brands (59%) send with it. A brand can appear under more than one provider when it sends from several.

Share of campaigns by ESP

  • Salesforce Marketing Cloud 72%
  • Klaviyo 24%
  • Attentive 2%
  • HubSpot 1%
  • Mailchimp 0%

Brands using each provider

Klaviyo 13 brands · 59%
Salesforce Marketing Cloud 5 brands · 23%
Attentive 2 brands · 9%
HubSpot 1 brand · 5%
Mailchimp 1 brand · 5%

Which domain the mail actually comes from

Deliverability guides tell brands to send marketing from a dedicated subdomain rather than their root domain. In practice, 36% of brands do. The most popular label is e. (as in e.brand.com), chosen by 50% of subdomain senders. Measured across 22 brands with a known website; a brand can appear under more than one style when it sends from several domains.

What the From address sits on

A subdomain of their site email.brand.com 8 brands · 36%
The website domain itself brand.com 14 brands · 64%
A separate domain entirely brand-email.com 1 brand · 5%

Most common subdomain labels

e. 4 brands · 534 campaigns
email. 2 brands · 323 campaigns
o. 2 brands · 2 campaigns
mail. 1 brand · 137 campaigns
n. 1 brand · 114 campaigns
emails. 1 brand · 27 campaigns

Which network actually delivers the mail

The platform a brand logs into is not always the one whose servers hand the mail over. Reading each campaign's Received headers, 67% of campaigns left from Salesforce's network. Klaviyo mail left from SendGrid (82%) and Amazon Web Services (18%). 73% of campaigns came from a server named after the brand rather than its provider. Measured across 1,492 campaigns from 22 brands; the network is whoever announces the sending IP's route.

Share of campaigns by sending network

Salesforce 67% · 5 brands
SendGrid 20% · 14 brands
e-Dialog 8% · 1 brand
Amazon Web Services 5% · 4 brands
MailChimp 0% · 1 brand

Whose name is on the sending server

The brand's like mta4.e.westelm.com 73% of campaigns
The provider's like o1377.shared.klaviyomail.com 27% of campaigns

12 brands (55%) sent at least one campaign from a server carrying their own domain, usually a sign of dedicated IPs.

Platforms that deliver over someone else's network

Klaviyo SendGrid 82% · Amazon Web Services 18%
Attentive SendGrid 100%
HubSpot Amazon Web Services 100%

A cloud network (AWS, Azure, Google Cloud) means the platform runs its own mail servers on rented machines. Not shown: platforms that deliver entirely from their own network, such as Salesforce Marketing Cloud.

Mail server software, where the headers name it

  • PowerMTA 993 campaigns · 5 brands

67% of campaigns carry a hop that names its software; SendGrid's and Mailgun's internal hops, for example, never say.

How brands handle unsubscribes

100% of campaigns carry a List-Unsubscribe header, the one that lets Gmail, Apple Mail and Yahoo show an unsubscribe button next to the sender's name; 0% (2 campaigns) go out without one. 100% support one-click unsubscribe (RFC 8058), which Gmail and Yahoo have required of bulk senders since 2024.

Campaigns with List-Unsubscribe
100%
Campaigns with one-click unsubscribe
100%
Brands that always include it
91%

Of the campaigns that carry the header, 80% offer both a link and a mailto address, 20% a link only, and 0% a mailto address only.

See the campaigns behind the numbers

Every figure here is counted from emails you can open, read as text, and inspect header by header.

How this is measured

Every figure comes from real emails captured in Inbox Archive, not surveys. Send times come from each message's Date header, converted to US Eastern, with each brand weighted equally; welcome, cart and order emails are left out of them. Subject-line words are counted across every subject, leaving out common words and brand names. Cadence is each brand's campaigns per week over the span it has been archived, for brands with at least three campaigns over two weeks.

The ESP is detected from message headers and sending infrastructure; tracking and personalization tech from asset and click domains in the HTML; campaign type and promo codes from the email content. Sending domains come from each campaign's From address, compared against the brand's own website. Unsubscribe figures read the List-Unsubscribe headers as each message arrived. Sending networks come from the outbound IP in the Received headers, attributed to the network that announces its route (via Team Cymru's IP-to-ASN service).

Figures cover 1,492 published campaigns from 22 brands sent between May 2026 and Oct 2026. A section only appears once it covers at least 10 brands and 50 campaigns. Browse the data by provider, tracking tech, or campaign type.