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Automotive: how these brands actually email

Every figure below is counted from real emails in the archive, not a survey: 285 campaigns from 12 brands, updated as new mail lands.

Key findings

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The best time to send, by when brands actually send

This is when brands send most, not proof those times perform best. Friday is the busiest day (23% of sends) and Saturday the quietest (9%). 5am is the most common hour to send (15%). Times are US Eastern. The typical brand sends 0.9 campaigns a week, across 11 brands with a long enough run of mail to judge. Each of the 12 brands counts equally, whatever its volume, across 275 scheduled campaigns; welcome, cart and order emails are left out, because they go out when a subscriber acts rather than when the brand chooses to send.

Day of week

Show days as a table
Campaigns sent on each weekday, and each day's share with every brand weighted equally
DayCampaignsShare
Monday3410%
Tuesday4716%
Wednesday4613%
Thursday4721%
Friday6923%
Saturday149%
Sunday189%

Hour of day (US Eastern)

Show hours as a table
Campaigns sent in each hour, US Eastern, and each hour's share with every brand weighted equally
Hour (US Eastern)CampaignsShare
12am00%
1am00%
2am31%
3am124%
4am216%
5am3315%
6am176%
7am94%
8am94%
9am205%
10am138%
11am114%
12pm164%
1pm248%
2pm93%
3pm62%
4pm184%
5pm142%
6pm114%
7pm95%
8pm31%
9pm102%
10pm66%
11pm10%
A campaign sent in the busiest slot
General Motors

GM Forward: a vision of the future

What subject lines look like

The median subject runs 35 characters across 6 words, and 10% carry at least one emoji.

Median length
35 chars
Median words
6
40 characters or under
73%
With an emoji
10%

Most-used words (every campaign type, brand names left out; each opens the campaigns that use it)

new 20 subjects
off 20 subjects
first 11 subjects
free 9 subjects
offer 8 subjects
notes 8 subjects
field 8 subjects
drive 8 subjects
dispatch 7 subjects
day 7 subjects
last 7 subjects
car 7 subjects

Most-used emoji

  • 🤝 3 subjects
  • ⚡ 2 subjects
  • 🚨 2 subjects
  • 🔥 2 subjects
  • ✨ 2 subjects
  • 🩶 1 subject
  • 🐾 1 subject
  • 🏜 1 subject
  • ♻ 1 subject
  • 🎨 1 subject

What brands actually send

The most common campaign type is Other (55% of all campaigns). Each type opens its examples.

Other 55% · 158 campaigns
Promotions & Sales 13% · 36 campaigns
Product Launches 9% · 27 campaigns
Newsletters 7% · 19 campaigns
Product Showcase 4% · 12 campaigns
Events & Webinars 3% · 9 campaigns
Announcements 3% · 8 campaigns
Welcome & Onboarding 2% · 6 campaigns
Holiday & Seasonal 2% · 5 campaigns
Abandoned Cart 1% · 2 campaigns
Transactional 1% · 2 campaigns
Surveys & Feedback 0% · 1 campaign

Tactics and techniques

1% of campaigns carry a promo code (4 campaigns from 2 brands). See the live codes. How often each rendering technique shows up:

Dynamic / open-time content See examples
2%
A dark-mode variant See examples
11%
Animated GIFs See examples
26%
A campaign carrying a promo code
Griot's Garage

Last Chance⏳ $50 off G9 Random Orbital Polisher

A campaign using dynamic, open-time content How dynamic content works, from Alterable
Griot's Garage

🚨12 Hours Left | 20% Off Liquid Car Care

How much is actually in an email

The median campaign carries 256 words of copy and 9 images, measured across 285 campaigns.

Median words of copy
256
Median images
9

The sending stack

For deliverability and email operations: the providers, tracking tools, domains and networks behind these campaigns. Writing copy? You can stop here and browse the campaigns.

Which email service providers brands actually use

Salesforce Marketing Cloud is the most-used ESP among archived brands: 7 of 12 brands (58%) send with it. A brand can appear under more than one provider when it sends from several.

Share of campaigns by ESP

  • Salesforce Marketing Cloud 46%
  • Braze 33%
  • SendGrid 10%
  • SparkPost 5%
  • Iterable 3%
  • Klaviyo 2%

Brands using each provider

Salesforce Marketing Cloud 7 brands · 58%
Braze 1 brand · 8%
SendGrid 1 brand · 8%
SparkPost 1 brand · 8%
Iterable 1 brand · 8%
Klaviyo 1 brand · 8%

Which domain the mail actually comes from

Deliverability guides tell brands to send marketing from a dedicated subdomain rather than their root domain. In practice, 83% of brands do. The most popular label is e. (as in e.brand.com), chosen by 20% of subdomain senders. Measured across 12 brands with a known website; a brand can appear under more than one style when it sends from several domains.

What the From address sits on

A subdomain of their site email.brand.com 10 brands · 83%
The website domain itself brand.com 3 brands · 25%
A separate domain entirely brand-email.com 0 brands · 0%

Most common subdomain labels

e. 2 brands · 46 campaigns
em. 1 brand · 76 campaigns
emailoffer. 1 brand · 34 campaigns
e-mail. 1 brand · 25 campaigns
email. 1 brand · 23 campaigns
contact. 1 brand · 15 campaigns
media. 1 brand · 12 campaigns
info. 1 brand · 6 campaigns
brand. 1 brand · 6 campaigns

Which network actually delivers the mail

The platform a brand logs into is not always the one whose servers hand the mail over. Reading each campaign's Received headers, 38% of campaigns left from Salesforce's network. 80% of campaigns came from a server named after the brand rather than its provider. Measured across 285 campaigns from 12 brands; the network is whoever announces the sending IP's route.

Share of campaigns by sending network

Salesforce 38% · 7 brands
SparkPost 31% · 2 brands
SendGrid 13% · 2 brands
Listrak 12% · 1 brand
Amazon Web Services 3% · 1 brand
Adobe 2% · 1 brand
Microsoft Azure 1% · 1 brand

Whose name is on the sending server

The brand's like mta4.e.westelm.com 80% of campaigns
The provider's like o1377.shared.klaviyomail.com 20% of campaigns

9 brands (75%) sent at least one campaign from a server carrying their own domain, usually a sign of dedicated IPs.

Platforms that deliver over someone else's network

Braze SparkPost 100%
Iterable SendGrid 100%
Klaviyo SendGrid 100%

A cloud network (AWS, Azure, Google Cloud) means the platform runs its own mail servers on rented machines. Not shown: platforms that deliver entirely from their own network, such as Salesforce Marketing Cloud, SendGrid and SparkPost.

Mail server software, where the headers name it

  • PowerMTA 141 campaigns · 8 brands
  • Momentum 91 campaigns · 3 brands

    5.3.0 ×60 5.2.0 ×27 4.4.1 ×3 4.8.0 ×1

  • KumoMTA 12 campaigns · 1 brand
  • Microsoft Exchange 4 campaigns · 1 brand

    15.21 ×4

87% of campaigns carry a hop that names its software; SendGrid's and Mailgun's internal hops, for example, never say.

How brands handle unsubscribes

73% of campaigns carry a List-Unsubscribe header, the one that lets Gmail, Apple Mail and Yahoo show an unsubscribe button next to the sender's name; 27% (77 campaigns) go out without one. 70% support one-click unsubscribe (RFC 8058), which Gmail and Yahoo have required of bulk senders since 2024. 2 brands (17%) never include it in any campaign.

Campaigns with List-Unsubscribe
73%
Campaigns with one-click unsubscribe
70%
Brands that always include it
67%

Of the campaigns that carry the header, 97% offer both a link and a mailto address, 2% a link only, and 0% a mailto address only.

See the campaigns behind the numbers

Every figure here is counted from emails you can open, read as text, and inspect header by header.

How this is measured

Every figure comes from real emails captured in Inbox Archive, not surveys. Send times come from each message's Date header, converted to US Eastern, with each brand weighted equally; welcome, cart and order emails are left out of them. Subject-line words are counted across every subject, leaving out common words and brand names. Cadence is each brand's campaigns per week over the span it has been archived, for brands with at least three campaigns over two weeks.

The ESP is detected from message headers and sending infrastructure; tracking and personalization tech from asset and click domains in the HTML; campaign type and promo codes from the email content. Sending domains come from each campaign's From address, compared against the brand's own website. Unsubscribe figures read the List-Unsubscribe headers as each message arrived. Sending networks come from the outbound IP in the Received headers, attributed to the network that announces its route (via Team Cymru's IP-to-ASN service).

Figures cover 285 published campaigns from 12 brands sent between Nov 2019 and Oct 2026. A section only appears once it covers at least 10 brands and 50 campaigns. Browse the data by provider, tracking tech, or campaign type.