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How Cowboy does email marketing

E-commerce & Retail

20 campaigns · cowboy.com · RSS

Cowboy is the first connected, electric bike that offers urban riders freedom to take the streets. The fastest way to get around your city. And beat the c…

Cowboy sends about 1.8 campaigns a week, most often on Thursday around 11am US Eastern. Its median subject line runs 18 characters.

An early read: 20 campaigns over 79 days, sent Jul 14 to Oct 1, 2026. Treat these as first signs; they firm up past 30 campaigns and six weeks of mail. Each figure is set against the typical E-commerce & Retail brand: the median of 24 E-commerce & Retail brands in the archive with at least 12 campaigns.

Campaigns a week
1.8 44% less than typical (3.2)
Median subject length
18chars 44% less than typical (32 chars)
Median words
137 About the same as typical (146)
Discount in the subject
0% 20 points below typical (20%)
Copyable promo code
0% About the same as typical (2%)

Latest Cowboy emails

All 20 campaigns
Cowboy Intercom

Upgrade your commute

Cowboy Intercom

World Car Free Month

Cowboy Intercom

Feel the flow?

Cowboy Intercom

Red. Amber. Go.

When Cowboy sends

Thursday is the busiest day (up to 42% of sends). 11am is the most common hour (up to 42% of sends). Across 19 scheduled campaigns; welcome, cart and order emails are left out because they go out when a subscriber acts. Times are US Eastern.

Day of week

Show days as a table
Cowboy campaigns sent on each weekday
DayCampaignsShare
Monday15%
Tuesday421%
Wednesday211%
Thursday842%
Friday316%
Saturday00%
Sunday15%

Hour of day (US Eastern)

Show hours as a table
Cowboy campaigns sent in each hour, US Eastern
Hour (US Eastern)CampaignsShare
12am00%
1am00%
2am00%
3am00%
4am15%
5am00%
6am00%
7am316%
8am00%
9am15%
10am00%
11am842%
12pm00%
1pm00%
2pm00%
3pm00%
4pm00%
5pm00%
6pm00%
7pm00%
8pm00%
9pm00%
10pm421%
11pm211%
A Cowboy campaign sent in its busiest slot
Cowboy Intercom

Stay Safe, Ride Smart

Cowboy subject lines

The median runs 18 characters across 3 words, against 32 for the typical E-commerce & Retail brand.

  1. “Upgrade your commute” 20 chars · Oct 1
  2. “World Car Free Month” 20 chars · Sep 22
  3. “Feel the flow?” 14 chars · Sep 17
  4. “Red. Amber. Go.” 15 chars · Sep 10
  5. “Stay Safe, Ride Smart” 21 chars · Sep 3

What Cowboy sends

Newsletters and Product Showcase tie as the campaigns Cowboy sends most, at 25% each. Welcome, cart and order emails were set off by our own signup, so they do not count toward that.

Other 6 campaigns · 30%
Newsletters 5 campaigns · 25%
Product Showcase 5 campaigns · 25%
Product Launches 2 campaigns · 10%
Welcome & Onboarding Set off by our signup 1 campaign · 5%
Announcements 1 campaign · 5%

The stack behind the sends

Cowboy sends with Intercom and publishes a DMARC none policy.

Sends with

Intercom

Domain authentication

DMARC: none

Failures are monitored but still delivered, so the policy is not enforced yet.

SPF also authorizes Google Workspace to send as this domain, which usually means other tools sit alongside Intercom.

The median Cowboy campaign carries 6 images.

Compare Cowboy with Backcountry and Ridge

See how Backcountry and Ridge send, same industry and measured the same way. Or compare with every E-commerce & Retail brand and the whole archive.

How this is measured

Every figure comes from real Cowboy emails captured in Inbox Archive, not from a survey or a vendor report. Medians and the campaign mix appear once a brand has 12 campaigns archived, and the day and time charts once 12 of them are scheduled sends. “Typical E-commerce & Retail brand” is the median across the 24 E-commerce & Retail brands that clear the same bar, each counted once however much it sends. Campaign types are sorted automatically. Discounts are read from subject lines, and a copyable code counts only when one appears in the email, so offers applied at checkout are missed.