Skip to content

How MUJI does email marketing

E-commerce & Retail

42 campaigns · www.muji.us · RSS

The official site for MUJI USA, Ltd. Shop for home décor, furniture, clothing, and more! Receive 10% off your first order when you sign up for our newsletter.

MUJI sends about 5 campaigns a week, spread across the week, most often around 1pm and 5pm US Eastern. Its median subject line runs 32 characters, and 69% carry an emoji.

Measured from 42 campaigns sent Aug 12 to Oct 7, 2026. Each figure is set against the typical E-commerce & Retail brand: the median of 24 E-commerce & Retail brands in the archive with at least 12 campaigns.

Campaigns a week
5.2 63% more than typical (3.2)
Median subject length
32chars About the same as typical (32 chars)
Median words
380 2.6 times typical (146)
Discount in the subject
71% 51 points above typical (20%)
Copyable promo code
14% 12 points above typical (2%)

Latest MUJI emails

All 42 campaigns
MUJI Klaviyo

Deals Up to 40% Off? Yes, Really. 👀

MUJI Klaviyo

MUJI Days Is Here! 🚨 Up to 40% Off Online!

MUJI Klaviyo

Wrap Yourself in Home Comfort: 15% OFF

MUJI Klaviyo

The Results Are In… September’s Favorites 🏆

When MUJI sends

Sends are spread across the week: no day stands more than a couple of points above the rest. 1pm and 5pm are the most common hours, within one email of each other (up to 18% of sends). Across 38 scheduled campaigns; welcome, cart and order emails are left out because they go out when a subscriber acts. Times are US Eastern.

Day of week

Show days as a table
MUJI campaigns sent on each weekday
DayCampaignsShare
Monday411%
Tuesday513%
Wednesday718%
Thursday616%
Friday616%
Saturday38%
Sunday718%

Hour of day (US Eastern)

Show hours as a table
MUJI campaigns sent in each hour, US Eastern
Hour (US Eastern)CampaignsShare
12am00%
1am00%
2am00%
3am00%
4am00%
5am00%
6am00%
7am00%
8am00%
9am513%
10am13%
11am00%
12pm513%
1pm718%
2pm411%
3pm38%
4pm38%
5pm718%
6pm25%
7pm13%
8pm00%
9pm00%
10pm00%
11pm00%
A MUJI campaign sent in its busiest slot
MUJI Klaviyo

Fall Is Officially Here 🍂 Take 20% Off Apparel

A MUJI campaign with a copyable code
MUJI Klaviyo

20% OFF Albums & Frames 📸

MUJI subject lines

The median runs 32 characters across 7 words, against 32 for the typical E-commerce & Retail brand. The words MUJI reaches for most: “off”, “starts” and “apparel”.

  1. “Deals Up to 40% Off? Yes, Really. 👀” 35 chars · Oct 7
  2. “MUJI Days Is Here! 🚨 Up to 40% Off Online!” 42 chars · Oct 6
  3. “Wrap Yourself in Home Comfort: 15% OFF” 38 chars · Oct 3
  4. “The Results Are In… September’s Favorites 🏆” 43 chars · Oct 1
  5. “A Better Space, Now 20% Off” 27 chars · Sep 29

What MUJI sends

Mostly Promotions & Sales, at 79% of campaigns. Welcome, cart and order emails were set off by our own signup, so they do not count toward that.

Promotions & Sales 33 campaigns · 79%
Product Launches 5 campaigns · 12%
Transactional Set off by our signup 3 campaigns · 7%
Welcome & Onboarding Set off by our signup 1 campaign · 2%

The stack behind the sends

MUJI sends with Klaviyo and publishes a DMARC none policy.

Sends with

Klaviyo

Domain authentication

DMARC: none

Failures are monitored but still delivered, so the policy is not enforced yet.

The median MUJI campaign carries 18 images.

Compare MUJI with Backcountry and Ridge

See how Backcountry and Ridge send, same industry and measured the same way. Or compare with every E-commerce & Retail brand and the whole archive.

How this is measured

Every figure comes from real MUJI emails captured in Inbox Archive, not from a survey or a vendor report. Medians and the campaign mix appear once a brand has 12 campaigns archived, and the day and time charts once 12 of them are scheduled sends. “Typical E-commerce & Retail brand” is the median across the 24 E-commerce & Retail brands that clear the same bar, each counted once however much it sends. Campaign types are sorted automatically. Discounts are read from subject lines, and a copyable code counts only when one appears in the email, so offers applied at checkout are missed.