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How Quince does email marketing

E-commerce & Retail

32 campaigns · quince.com · RSS

Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.

Quince sends about 8 campaigns a week, most often on Monday and Saturday around 2pm US Eastern. Its median subject line runs 25 characters.

An early read: 32 campaigns over 29 days, sent Sep 13 to Oct 13, 2026. Treat these as first signs; they firm up past 30 campaigns and six weeks of mail. Each figure is set against the typical E-commerce & Retail brand: the median of 31 E-commerce & Retail brands in the archive with at least 12 campaigns.

Campaigns a week
7.5 2 times typical (3.7)
Median subject length
25chars 22% less than typical (32 chars)
Median words
315 2.1 times typical (147)
Discount in the subject
19% About the same as typical (19%)

Latest Quince emails

All 32 campaigns
Quince Iterable

We have extended your offer of $40 off

Quince Iterable

You said you wanted cotton-cashmere in every color…

Quince Iterable

The sellouts are back

Quince Iterable

new new new

When Quince sends

Monday and Saturday are the busiest days, within two points or one email of each other (up to 21% of sends). 2pm is the most common hour (up to 31% of sends). Across 29 scheduled campaigns; welcome, cart and order emails are left out because they go out when a subscriber acts. Times are US Eastern.

Day of week

Show days as a table
Quince campaigns sent on each weekday
DayCampaignsShare
Monday621%
Tuesday310%
Wednesday310%
Thursday310%
Friday414%
Saturday621%
Sunday414%

Hour of day (US Eastern)

Show hours as a table
Quince campaigns sent in each hour, US Eastern
Hour (US Eastern)CampaignsShare
12am00%
1am00%
2am00%
3am00%
4am00%
5am00%
6am13%
7am310%
8am310%
9am00%
10am27%
11am13%
12pm00%
1pm310%
2pm931%
3pm00%
4pm13%
5pm13%
6pm13%
7pm00%
8pm27%
9pm13%
10pm00%
11pm13%
A Quince campaign sent in its busiest slot
Quince Iterable

Vibrant Red has arrived

Quince subject lines

The median runs 25 characters across 5 words, against 32 for the typical E-commerce & Retail brand. The words Quince reaches for most: “new”, “fall” and “off”.

  1. “We have extended your offer of $40 off” 38 chars · Oct 13
  2. “You said you wanted cotton-cashmere in every color…” 51 chars · Oct 12
  3. “The sellouts are back” 21 chars · Oct 11
  4. “new new new” 11 chars · Oct 10
  5. “Reintroducing the $50 cashmere crew” 35 chars · Oct 9

What Quince sends

Product Launches is the campaign Quince sends most, at 22%; no type is a majority. Welcome, cart and order emails were set off by our own signup, so they do not count toward that.

Other 11 campaigns · 34%
Product Launches 7 campaigns · 22%
Promotions & Sales 6 campaigns · 19%
Product Showcase 5 campaigns · 16%
Welcome & Onboarding Set off by our signup 1 campaign · 3%
Abandoned Cart Set off by our signup 1 campaign · 3%
Transactional Set off by our signup 1 campaign · 3%

The stack behind the sends

Quince sends with Iterable and publishes a DMARC quarantine policy.

Sends with

Iterable

Domain authentication

DMARC: quarantine BIMI

Mail failing authentication is sent to spam rather than delivered.

SPF also authorizes Amazon SES to send as this domain, which usually means other tools sit alongside Iterable.

The median Quince campaign carries 49 images.

Compare Quince with Backcountry and Ridge

See how Backcountry and Ridge send, same industry and measured the same way. Or compare with every E-commerce & Retail brand and the whole archive.

How this is measured

Every figure comes from real Quince emails captured in Inbox Archive, not from a survey or a vendor report. Medians and the campaign mix appear once a brand has 12 campaigns archived, and the day and time charts once 12 of them are scheduled sends. “Typical E-commerce & Retail brand” is the median across the 31 E-commerce & Retail brands that clear the same bar, each counted once however much it sends. Campaign types are sorted automatically. Discounts are read from subject lines, and a copyable code counts only when one appears in the email, so offers applied at checkout are missed.