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How REI does email marketing

E-commerce & Retail

18 campaigns · www.rei.com · RSS

Top-brand gear, clothing—and outdoor adventures! Plus rentals, classes, events, expert advice and more. Visit REI Co-op online and in-store.

REI sends about 2 campaigns a week, most often on Fri around 11am US Eastern. Its median subject line runs 45 characters, and 22% carry an emoji.

Campaigns a week
2
Median subject
45 chars
Median words
441
Carry a promo code
33%

When REI sends

Across 16 scheduled campaigns. Welcome, cart and order emails are left out: they go out when a subscriber acts, not when REI chooses to send. Times are US Eastern.

Day of week

Hour of day (US Eastern)

12am6am12pm6pm11pm

What REI sends

Mostly Promotions & Sales (72% of campaigns).

Promotions & Sales 72% · 13
Product Launches 11% · 2
Other 6% · 1

The stack behind the sends

REI sends with Iterable and publishes a DMARC reject policy.

Sends with

Iterable

Domain authentication

DMARC: reject BIMI

Mail failing authentication is rejected outright, the strictest setting.

A typical REI campaign carries 441 words and 17 images.

How this is measured

Every figure comes from real REI emails captured in Inbox Archive, not from a survey or a vendor report. Compare against every brand we track, or browse REI campaigns.