How Restoration Hardware does email marketing
Home & LivingRestoration Hardware is a luxury home furnishings company. It offers high-end furniture and interior design services, including custom design options for indoor and outdoor spaces.
Restoration Hardware sends about 18 campaigns a week, spread across the week, most often around 6am US Eastern. Its median subject line runs 60 characters.
Measured from 239 campaigns sent Jul 7 to Oct 7, 2026. Each figure is set against the typical Home & Living brand: the median of 12 Home & Living brands in the archive with at least 12 campaigns.
- Campaigns a week
- 18.2 3.6 times typical (5.1)
- Median subject length
- 60chars 71% more than typical (35 chars)
- Median words
- 47 81% less than typical (242)
- Discount in the subject
- 56% 22 points above typical (34%)
Latest Restoration Hardware emails
All 239 campaignsWhen Restoration Hardware sends
Sends are spread across the week: no day stands more than a couple of points above the rest. 6am is the most common hour (up to 38% of sends). Across 238 scheduled campaigns; welcome, cart and order emails are left out because they go out when a subscriber acts. Times are US Eastern.
Day of week
Show days as a tableHide the days table
| Day | Campaigns | Share |
|---|---|---|
| Monday | 34 | 14% |
| Tuesday | 30 | 13% |
| Wednesday | 39 | 16% |
| Thursday | 37 | 16% |
| Friday | 27 | 11% |
| Saturday | 38 | 16% |
| Sunday | 33 | 14% |
Hour of day (US Eastern)
Show hours as a tableHide the hours table
| Hour (US Eastern) | Campaigns | Share |
|---|---|---|
| 12am | 0 | 0% |
| 1am | 0 | 0% |
| 2am | 0 | 0% |
| 3am | 27 | 11% |
| 4am | 0 | 0% |
| 5am | 0 | 0% |
| 6am | 90 | 38% |
| 7am | 2 | 1% |
| 8am | 0 | 0% |
| 9am | 36 | 15% |
| 10am | 37 | 16% |
| 11am | 38 | 16% |
| 12pm | 7 | 3% |
| 1pm | 0 | 0% |
| 2pm | 0 | 0% |
| 3pm | 1 | 0% |
| 4pm | 0 | 0% |
| 5pm | 0 | 0% |
| 6pm | 0 | 0% |
| 7pm | 0 | 0% |
| 8pm | 0 | 0% |
| 9pm | 0 | 0% |
| 10pm | 0 | 0% |
| 11pm | 0 | 0% |
Restoration Hardware subject lines
The median runs 60 characters across 10 words, against 35 for the typical Home & Living brand. The words Restoration Hardware reaches for most: “save”, “off” and “bedroom”.
- “The Fall Sale Starts Tomorrow” 29 chars · Oct 7
- “Introducing Sirena. Inspired by 18th-Century Baroque Design.” 60 chars · Oct 7
- “Ends Soon. Fall Savings Up to 50% on Living, Bedroom, Lighting & More.” 70 chars · Oct 7
- “The Fall Clearance. Save Up to 70% on Bedroom, Dining, Outdoor & More.” 70 chars · Oct 6
- “Introducing the New RH TEEN Collections” 39 chars · Oct 6
What Restoration Hardware sends
Mostly Promotions & Sales, at 72% of campaigns. Welcome, cart and order emails were set off by our own signup, so they do not count toward that.
The stack behind the sends
Restoration Hardware sends with Salesforce Marketing Cloud and publishes a DMARC quarantine policy.
Sends with
Tracking & personalization
- Monetate Analytics
- every campaign
Domain authentication
Mail failing authentication is sent to spam rather than delivered.
The median Restoration Hardware campaign carries 12 images.
Compare Restoration Hardware with Pottery Barn and West Elm
See how Pottery Barn and West Elm send, same industry and measured the same way. Or compare with every Home & Living brand and the whole archive.
How this is measured
Every figure comes from real Restoration Hardware emails captured in Inbox Archive, not from a survey or a vendor report. Medians and the campaign mix appear once a brand has 12 campaigns archived, and the day and time charts once 12 of them are scheduled sends. “Typical Home & Living brand” is the median across the 12 Home & Living brands that clear the same bar, each counted once however much it sends. Campaign types are sorted automatically. Discounts are read from subject lines, and a copyable code counts only when one appears in the email, so offers applied at checkout are missed.